FAQ

The delivery time varies depending on your location. Generally, the process takes between 3 to 4 weeks. Note: Immediately after placing your purchase, you will receive a tracking number via email so you can monitor your package's journey at all times.

The cost is automatically calculated at checkout depending on your location. Savings Tip! We offer FREE shipping if your purchases over $100 USD.

Yes. We have logistics presence and the capability to ship products to: The Americas (North America and Latin America). Europe. Asia.

Once your order is dispatched, you will receive an email with a tracking link. If you don't see it in your inbox, please check your Spam or Junk folder.

To maintain our competitive prices, our return policy is specific: Important: We only accept returns for products that were delivered with a factory defect. We do not process exchanges for personal preference if the product arrived in good condition.

We accept return requests within the first 15 to 30 days after receiving your package. Condition: The product must be unused and in its original packaging.

If the return is due to a verified factory defect, don't worry! The shipping cost is entirely covered by the store.

The process consists of two steps: We receive the item and perform a technical review to verify the cause of the return. Once approved, the estimated time to process the refund is 15 days.

We currently accept modern and flexible methods: Debit/Credit Card PayPal: For fast and protected payments.

Absolutely. Our store is hosted on Shopify, the world's leading e-commerce platform. This guarantees that we meet the highest standards for security and data encryption (SSL Certificate) to protect your personal and banking information at all times.

It is not mandatory. You can complete your purchase as a "guest" without registering. However, we recommend creating an account to: Save your details for faster shopping in the future. Have immediate access to your order history and shipping status.